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Q 1
Which troubleshooting tool
is included in Cisco Connection Online (CCO)?
A. Cisco Technical
Information Center (TIC) web site
B. Cisco Technical
Assistance Center (TAC) web site.
C. Cisco Center for
Assisted Troubleshooting (CAT) web site.
D. Cisco Internetworking
Troubleshooting Center (ITC) web site.
Answer: B
Q 2
When troubleshooting a
complex problem which troubleshooting approach is used?
A. Top-down
B. Bottom-up
C. Split-difference
D. Divide-and-conquer
Answer: B
Q 3
What does a logical
layered network model allows a troubleshooter to do?
A. Focus on physical
layers to isolate a problem.
B. Focus on specific
elements to isolate a problem.
C. Focus on physical, data
link and network layers to isolate a problem.
D. Focus on transport and
application layers to isolate a problem.
Answer: B
Q 4
What are the components
that should be included in an End-system Topology Diagram? (Choose
four)
A. Operating system
B. Device name
C. IP routing protocol
D. Device illustration
E. Connection to the
network
F. VTP domain
Answer: A, B, D, E
Q 5
Which
Microsoft Windows command can be used to verify that the declared
address for the end-system is correct?
A. ping
B. tracert
C. telnet
D. arp -a
Answer: D
Q 6
What information is
provided by the show ppp multilink command?
A. Bundle name
B. Bundle idle time out
C. Bundle flapping record
D. Bundle disconnect
reason
Answer: A
Q 7
Which command is used to
display active TCP/IP connections on a Microsoft Windows end system?
A. traceroute
B. ping
C. netstat
D. ifconfig -a
Answer: C
Q 8
When a network
administrator is recording network applications that are available
on an end-system, which two high bandwidth applications should be
included because of their large impact on network performance?
(Choose two)
A. Streaming video players
B. Email clients
C. Internet browsers
D. IPTV multicast
applications.
E. Calendar software
clients
Answer: A, D
Q 9
Which command displays TCP
and UDP statistics and can be used to isolate problems at the
transport layer?
A. show ip traffic
B. show ip route
C. show ip protocols
D. show ip interface brief
Answer: A
Q 10
Users are
complaining that HTTP sessions are not successfully completing. You
verify that there is a good network layer path from client to server
and back. What should you check next?
A. Routing
topology
B.
Retransmissions
C. Buffer
under runs
D. Switching
topology
Answer: B
Q 11
IP routing
often uses a table that shows the correspondence between network and
LAN hardware addresses. When troubleshooting, you want to check if
the hosts are in this table or if there are any duplicate routes.
Which Cisco IOS command should you use?
A. show ip
arp
B. show ip
hosts
C. show ip
routes
D. show ip
interface
E. show ip
addresses
Answer: A
Q 12
Log in,
interface discovery and device discovery are steps of which of the
following processes?
A. Network
troubleshooting
B. Network
documentation
C. Network
testing
D. Network
configuration
Answer: B
Q 13
Which type
of network documentation would contain a list of high-bandwidth
applications?
A. A network
topology diagram
B. An
end-system topology diagram
C. A network
configuration table
D. An
end-system configuration table
Answer: D
Q 14
Which four
of the following categories are used to document the properties of
network routers? (Choose four)
A. Device
name
B.
Processing type.
C. MAC
address
D. IP
address
E. IP
routing protocols
F. Interface
cache
Answer: A,
C, D, E
Q 15
Network response times for an end-user application on
a segment of the network have degraded with the installation of a
new router. The network administrator begins his troubleshooting
process by examining the routing protocol operation and then checks
the physical connections to the affected devices. Which
troubleshooting method is being applied?
A.
Divide-and-conquer
B.
Bottom-up
C.
Top-down
D.
Experience based
Answer: C
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