|
Obj
#
|
Objective
Text |
|
1 |
Use the 6-Step Network
Troubleshooting Model to Solve Problems. |
|
2 |
Use System Diagnostic Software to
Troubleshoot Problems |
|
3 |
Document Your Network to Avoid or
Prepare for Recurrence |
|
4 |
Find Troubleshooting Information with
Novell Internet Services |
|
5 |
Find Troubleshooting Information with
SupportSource 2000 |
|
6 |
Choose the Appropriate Research
Tool |
|
7 |
Describe Network Cabling Types |
|
8 |
Configure and Install Network
Boards |
|
9 |
Describe and support a Token Ring
Network. |
|
10 |
Describe and support an Ethernet
Network. |
|
11 |
Describe FDDI and understand how to
troubleshoot and support FDDI Networks. |
|
12 |
Describe ATM and understand how to
support an ATM network. |
|
13 |
Describe Basic Hard Disk
Principles |
|
14 |
Install a SCSI Hard Disk |
|
15 |
Install an IDE Hard Disk |
|
16 |
Install and Configure a CD as a
NetWare Volume |
|
17 |
Prepare a Hard Disk for Use |
|
18 |
Create a NetWare Storage System |
|
19 |
Define Disk Mirroring and Duplexing
and Set Them Up |
|
20 |
Troubleshoot Common SCSI and IDE Disk
Problems |
|
21 |
Define Hard Disk Terminology |
|
22 |
Describe the Novell Client for
Windows 98 |
|
23 |
Troubleshoot the Novell Client on a
Windows 98 Workstation |
|
24 |
Describe the Novell Client for
Windows NT |
|
25 |
Troubleshoot the Novell Client on a
Windows NT Workstation |
|
26 |
Explain NDPS, Its Components, and
Printer Types |
|
27 |
Use General Troubleshooting
Principles to Solve NDPS Printing Problems |
|
28 |
Troubleshoot Common NDPS Printing
Problems |
|
29 |
Explain Queue-Based Printing, Its
Components, and Processes |
|
30 |
Troubleshoot Queue-Based Network
Printing Problems |
|
31 |
Troubleshoot Queue-Based Printing
Problems at the Workstation |
|
32 |
Troubleshoot Queue-Based Printing
Problems at the Print Queue |
|
33 |
Troubleshoot Queue-Based Printing
Problems at the Print Server |
|
34 |
Troubleshoot Queue-Based Printing
Problems at the Remote Printer Workstation |
|
35 |
Troubleshoot Queue-Based Printing
Problems at the Printer |
|
36 |
Install the Newest Server
Software |
|
37 |
Resolve Server Abends and
Lockups |
|
38 |
Create a Memory Image to Resolve
Server Abends and Lockups |
|
39 |
Troubleshoot Performance
Bottlenecks |
|
40 |
Use LANalyzer to Diagnose Performance
Problems |
|
41 |
Explain Disaster Recovery
Options |